Zoom Video Communications, Inc. has introduced Zoom Workplace, a cutting-edge, AI-powered collaboration platform designed to revolutionize teamwork and enhance productivity. The launch of Zoom Workplace accompanies the introduction of new AI Companion expansions aimed at reimagining how teams collaborate and interact within the Zoom ecosystem.

“We have seen the positive impact that Zoom AI Companion has had on our business and our customers, transforming how we work by freeing up precious time for collaborative teamwork,” said Smita Hashim, chief product officer at Zoom. “Zoom Workplace with AI Companion will help solve real customer problems by bringing the core collaboration solutions into a single AI-powered platform to help improve productivity, efficiency, and the overall workday, all within the Zoom experience users trust and love.”

The new AI Companion features, including Ask AI Companion and AI Companion for Zoom Phone, are poised to streamline workflows, boost efficiency, and empower teams to focus their efforts where they matter most. These enhancements will be seamlessly integrated into Zoom Workplace, offering users a comprehensive suite of AI-powered tools to drive collaboration.

Ask AI Companion will introduce a novel approach to interacting with AI across the Zoom platform. Users can anticipate enhanced productivity and preparedness for their workday, with Ask AI Companion gathering, synthesizing, and sharing information from various sources, including Zoom Meetings, Mail, Team Chat, Notes, and Docs.

Zoom Phone receives a significant boost with AI Companion capabilities, enabling users to request post-call summaries and next steps, prioritize voicemails, and extract tasks from messages—all aimed at enhancing call productivity and efficiency.

Other AI Companion innovations include enhancements to Team Chat and Whiteboard capabilities, offering users intuitive features to streamline communication and ideation processes.

Zoom Workplace, the company’s AI-powered collaboration platform, is poised to transform how businesses approach teamwork, connectivity, and productivity. The platform’s open architecture allows for seamless integration with existing tech, providing users with unparalleled flexibility and choice.

The introduction of Zoom Workplace also brings a refreshed user experience, offering users the ability to customize their app with four colour themes and add customized virtual meeting backgrounds to tailor the meeting environment.

Zoom’s commitment to customer-centric innovation extends beyond collaboration tools to business services, including AI-powered solutions for marketing, customer care, and sales. These solutions, tightly integrated with Zoom Workplace, empower businesses to deliver exceptional customer experiences throughout the entire lifecycle.

The rollout of Zoom’s latest products and features is set to occur gradually over April and May, marking a significant milestone in the company’s mission to empower organizations with cutting-edge collaboration tools and AI-powered solutions.

“With Zoom, there aren’t any challenges with implementing complex tools, so we can focus on engaging our employees and collaborating on the work that matters,” said Diofanto Rosales, vice president of digital workplace and IT infrastructure at Flex. “Zoom Workplace will bring all our essential work tools together in a single app, making it easier than ever to get work done.”

“Businesses are looking for AI-powered solutions that will help them move the dial by boosting employee productivity and team collaboration,” said Zeus Kerravala, Principal Analyst at ZK Research. “Zoom’s newest innovations, including its release of Zoom Workplace and Ask AI Companion, demonstrate its commitment to deploying AI that is intuitive and effective across one platform to improve productivity and collaboration.”