TodayPay Inc., a technology company shaping the future of payments with its innovative Refunds as a Service™, announced the appointment of Mike West, a seasoned Visa executive, as a Strategic Advisor. The announcement was made at the Consumer Electronics Show (CES 2024), marking a significant move for TodayPay as it continues to redefine the refund experience for both merchants and consumers.

Mike West, with over 25 years of extensive experience in the payments industry, including key roles at Visa, PayPal, and American Express, joins TodayPay as a strategic advisor. At Visa, West played a pivotal role in expanding Visa Direct globally, overseeing international commercialization, network expansion, and launching innovative payment capabilities and value-added services.

Jeremy Balkin, Founder and CEO of TodayPay Inc., and former Head of Fintech for J.P. Morgan, expressed his excitement about West joining the team, stating, “Mike is a leading expert in the payments industry, product commercialization, and Go-to-Market, and helping companies navigate the transition from market entry to global scale. We’re excited to leverage his breadth of experience and expertise to bring our innovative TodayPay suite of alternative refund solutions to merchants and consumers.”

Balkin emphasized the need for innovation in the refund customer experience, mentioning, “I built TodayPay because I’ve seen firsthand how the speed of a payment can change somebody’s life.” West’s role is expected to revolutionize the refunds experience for merchants, aligning with TodayPay’s vision to transform the trillion-dollar problem of refunds in the retail and e-commerce sectors.

TodayPay, recognized as a company set to “revolutionize the world of money” at Money 20/20, takes a unique approach by decoupling the refund as a payment solution from the logistics problem of returns. This enables merchants to compete based on the speed of payments rather than the speed of broken supply chains. For consumers, it means the ability to receive instant payments with multiple redemption choices, offering an enhanced and streamlined experience.

Mike West, expressing his enthusiasm for joining TodayPay, stated, “TodayPay is a revolutionary force for transforming the refunds process, which is a trillion-dollar problem for retailers, e-commerce platforms, and marketplaces. TodayPay’s momentum and growth show no signs of slowing.” West looks forward to contributing his leadership experience in the payments industry to support TodayPay as it establishes itself as a new market champion.

With a strong track record at Visa, including overseeing Visa Direct, and significant experience in leading product marketing at PayPal, West holds an MBA from the University of New England and a Corporate Finance Executive Program Diploma from London Business School. His addition to the TodayPay team is expected to play a crucial role in driving the company’s continued success and innovation in the payments landscape.