Tata Consultancy Services (TCS) announced a strategic collaboration with Central Bank, a leading Midwest regional bank, aimed at modernizing its core technology infrastructure, fostering innovation, and fortifying customer relationships. Central Bank’s adoption of TCS BaNCS™ underscores its commitment to leveraging advanced technology to streamline operations and enhance customer experiences, thereby facilitating continued growth for the...
Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company under Dentsu, has unveiled its latest innovation: Intelligent Messaging. This end-to-end messaging solution aims to create unified brand experiences across various touchpoints and channels by seamlessly blending AI assistance with human interaction. With Intelligent Messaging, Merkle endeavours to craft turnkey chat experiences, including those across...
In a bid to cater to the premium segment’s financial needs while prioritizing family-centric benefits, PT JCB International Indonesia, a subsidiary of JCB International Co., Ltd. (JCB), and PT AEON Credit Service Indonesia have jointly launched the AEON JCB Precious Card. This credit card aims to assist Indonesian families in fulfilling their daily necessities while...
When I Work, a leading provider of shift-based workforce management software utilized by over 200,000 workplaces globally, has introduced its latest offering, When I Work Payroll. This innovative product is specifically designed to simplify payroll processes for small businesses, providing a seamless solution for payroll management. With When I Work Payroll, small businesses can now...
Global cloud communications platform, Infobip, has unveiled AI Hub, a transformative artificial intelligence (AI) initiative designed to revolutionize the customer journey by creating seamless end-to-end conversational experiences. Infobip’s AI Hub integrates advanced analytics, AI, and generative AI features with its core Software-as-a-Service (SaaS) portfolio, aiming to support businesses in their digital transformation endeavors. The platform...