Vodafone and Microsoft announced a sweeping 10-year strategic partnership, uniting their strengths to provide scaled digital platforms to over 300 million businesses, public sector organizations, and consumers spanning Europe and Africa. The partnership aims to revolutionize Vodafone’s customer experience by harnessing Microsoft’s generative AI and leveraging Vodafone’s leading managed IoT connectivity platform. The collaboration will...
Tag: customer experience
Omantel Launches FTTR Solution for Enhanced Home Connectivity
Omantel, Oman’s premier telecommunications provider, introduces the Fiber To The Room (FTTR) solution, revolutionizing residential connectivity. As the first ISP in the Sultanate to offer this technology, Omantel aims to provide an unparalleled internet experience throughout homes. Saleh Mahmood Al Maimani, Senior Manager Residential, Omantel, highlighted the significance, stating, “The FTTR solution represents a remarkable...
“IPFoneMate”: IPFone Unleashes ChatGPT Bot for Webex, Redefining Customer Assistance in a New Era
IPFone, a trailblazer in , proudly announces the launch of “IPFoneMate,” a cutting-edge Webex bot fully integrated with OpenAI’s ChatGPT. This groundbreaking tool, customized for each business or industry, aims to elevate customer support, troubleshooting, and training tasks to new heights. IPFoneMate signifies a significant leap forward in customer service quality and is poised to...
Ohmyhome Ltd. and Webuy Global Ltd. Forge Strategic Partnership to Enhance Community-Centric Business Model in Singapore
Ohmyhome Ltd. and Webuy Global Ltd. have announced a strategic collaboration to cross-sell their respective products and services in Singapore, marking a significant move to create a more integrated and community-focused business model. In a joint launch event held at Ohmyhome’s office headquarters, Rhonda Wong, CEO and Co-founder of Ohmyhome, and Vincent Xue, CEO and...
National Bank of Kuwait (NBK) and X-cite by Alghanim Electronics Join Forces to Elevate Customer Experience with Exclusive Credit Card Offers
National Bank of Kuwait (NBK) has recently unveiled an exclusive partnership with X-cite by Alghanim Electronics, a subsidiary of Alghanim Industries, to enhance the banking experience for NBK KWT Visa Infinite Credit Cardholders. This strategic collaboration aims to provide customers with exclusive offers and rewards, ensuring a seamless fusion of cutting-edge technology and top-notch banking...
Kuwait International Bank Introduces ‘Update your KYC’ Service via Mobile App for Seamless Customer Information Updates Worldwide
Kuwait International Bank (KIB) has taken a significant stride towards enhancing customer experience and bolstering banking security with the launch of its latest mobile application service – the “Update your KYC” feature. The service enables customers, regardless of their location, to seamlessly update their personal information and KYC details around the clock, a move that...
Prudential Thailand Forges Strategic Bancassurance Partnership with CIMB Thai Bank
Prudential Life Assurance (Thailand) Public Company Limited, a subsidiary of Prudential plc and a leading life insurance service provider in Thailand, has announced a strategic bancassurance partnership with CIMB Thai Bank Public Company Limited, the Thai banking franchise of CIMB Group Holdings Berhad. This collaboration aims to provide Prudential’s comprehensive suite of health and wealth...
RevoluGROUP and MyFullTrip Join Forces for a Groundbreaking Technological Collaboration
RevoluPAY, a subsidiary of RevoluGROUP Canada Inc., and MyFullTrip SA, a subsidiary of Vesilen Investment SL, have entered into a non-arms length Memorandum of Understanding (MOU), signaling a transformative leap in payment solutions, loyalty programs, and personalized travel experiences. This strategic collaboration aims to merge RevoluPAY’s financial expertise with MyFullTrip’s proficiency in loyalty tools, subsidy...