Al Rajhi Bank has entered into a significant cooperation and partnership agreement with Flynas, a leading Saudi Arabian airline, to introduce an exclusive co-branded credit card. This strategic alliance aims to provide customers with unparalleled benefits and rewards tailored to meet their travel and lifestyle requirements. The newly launched Flynas credit card, co-branded with Al...
Coupa, the premier AI-driven platform facilitating smarter operations and accelerated growth, has unveiled its inaugural data centre in the Middle East. The inauguration ceremony, held in collaboration with Amazon Web Services (AWS) in Dubai, marked a significant milestone for Coupa and its expansion endeavours. The grand opening was celebrated with a ribbon-cutting ceremony. This strategic...
Clearcover, a trailblazing car insurance company, has introduced a groundbreaking generative AI solution aimed at digitizing statement collection and revolutionizing the insurance claims process and customer experience. The AI-driven solution employs large language models (LLMs) to guide a conversational experience immediately following the First Notice of Loss (FNOL). This innovative claims intake tool gathers essential...
In a significant stride towards enhancing accessibility and affordability in high-ticket online purchases, PayU, one of India’s premier digital financial services providers, has introduced a pioneering Downpayment EMI solution. This innovative offering allows customers to make a partial upfront payment while converting the remaining amount into convenient EMIs. Merchants partnering with PayU can now provide...
In a bid to cater to the premium segment’s financial needs while prioritizing family-centric benefits, PT JCB International Indonesia, a subsidiary of JCB International Co., Ltd. (JCB), and PT AEON Credit Service Indonesia have jointly launched the AEON JCB Precious Card. This credit card aims to assist Indonesian families in fulfilling their daily necessities while...
Vonage, a prominent figure in cloud communications, has unveiled the addition of Vonage Enhanced Noise Cancellation to its Vonage Contact Center (VCC) platform. This cutting-edge feature utilizes machine learning to eradicate disruptive background noises and voices, thereby enhancing agent productivity, reducing average handle time, and ultimately improving the overall customer experience. Through Krisp’s proprietary Voice...
At the world’s largest Digital Experience Conference, Adobe introduced a suite of innovations designed to empower enterprises in delivering one-to-one personalization at scale through generative AI and real-time insights. As a global leader in Digital Experience Platforms, Adobe’s latest products expand the Customer Experience Management (CXM) solutions, enabling enterprises to seamlessly integrate data, content, and...
Alibaba Cloud, the digital technology and intelligence arm of Alibaba Group, inaugurated the Alibaba Cloud Academy Training Center in the MEA region, marking a significant milestone in empowering customers and partners to enhance their digital proficiency. Situated in Dubai Internet City, a renowned global tech ecosystem under TECOM Group PJSC, the training centre is strategically...
First Abu Dhabi Bank (FAB), the UAE’s largest bank, and Microsoft have inked a strategic business partnership to collaborate on developing new AI-based banking capabilities. The partnership aims to usher in an era of innovation in financial services through the launch of an ‘AI Innovation Hub’. The AI Innovation Hub will be a focal point...
Mashreq Pakistan, a part of Mashreq, the leading financial institution in the MENA region, is proud to announce its partnership with 1LINK – Pakistan’s premier switch and payment services provider. This is a significant milestone towards Mashreq’s bid to revolutionize the digital banking experience for Mashreq customers across Pakistan. By joining forces with 1LINK, Mashreq...