Singtel and M1 have taken a decisive step in the fight against digital fraud by signing a Memorandum of Understanding (MoU) to enable network-based authentication for their mobile subscribers. This collaboration aims to leverage telco application programming interfaces (APIs) to enhance security and verification in digital transactions, aligning with industry standards set by the GSMA.

The MoU aims to federate a suite of APIs that will enable enterprises to access real-time telco network data for authentication and fraud detection. The initial focus will be on federating APIs such as Number Verify and Device Location, with plans to incorporate more APIs in the future.

The agreement, inked by Singtel Managing Director Enterprise, Mr. Lim Seng Kong, and M1 Chief Enterprise Strategy and Business Officer, Mr Mark Tan, signifies a strategic alliance between the two telecommunications giants. Witnessed by Singtel Singapore CEO, Mr. Ng Tian Chong, and M1 CEO, Mr. Manjot Singh Mann, the signing ceremony took place at Singtel’s Future Innovation Centre on March 4, 2024.

Ng Tian Chong,Chief Executive Officer, Singtel Singapore: “Digital fraud is increasing and growing in sophistication, leaving consumers and businesses apprehensive about embracing a digital future. Solving this isn’t something that can be done alone.”

Mr Ng Tian Chong, Chief Executive Officer, of Singtel Singapore said, “Digital fraud is increasing and growing in sophistication, leaving consumers and businesses apprehensive about embracing a digital future. Solving this isn’t something that can be done alone. We’re glad to have a like-minded partner like M1, who understands the need to join forces to combat this global problem at a national level. This federation is a step in the right direction, and we encourage other telcos to come on board. We’re confident that together, we can help mitigate fraud in real-time, and safeguard Singapore and Singaporeans from further attacks.” 

Mr Mustafa Kapasi, Chief Operating Officer of M1 said, “This collaboration with Singtel goes beyond a mere partnership, it is a decisive move to safeguard users and businesses against evolving digital threats. By federating APIs and leveraging the synergies in our network capabilities, we will offer both enterprises and consumers access to more secure and verified digital transactions.  M1 is committed to improving the security of transactions, enhancing user experience and ensuring a secure and resilient digital future for all.”

The federation operates by the GSMA Open Gateway framework, ensuring universal access and swift deployment across different mobile networks. This initiative aims to bolster security, enhance user experience, and pave the way for a secure and resilient digital future for all.