Pipefy, the frontrunner in AI-driven process automation on a global scale, has launched Pipefy AI for HR, featuring customizable chatbots designed to assist employees 24/7. This revolutionary tool provides instantaneous and centralized access to policies, forms, data, and other frequently sought information from HR teams.

Pipefy AI for HR creates a singular portal for employees, offering not just a repository for information and documents but also a platform for submitting requests, such as vacation time or reimbursements, through an intuitive chatbot. Employees can leverage the chatbot to inquire about paid time off (PTO), explore available roles within the company, or reference company policies, all accessible in any language and on any device.

For HR teams, Pipefy AI signifies increased direct interaction with employees, improved Service Level Agreement (SLA) compliance, and more time for strategic HR initiatives. This transformative AI tool enables HR professionals to make data-driven decisions by providing swift access to data, process insights, and critical metrics like attrition and employee satisfaction. For instance, HR professionals can ask Pipefy AI questions such as “What are the top factors contributing to turnover in the sales department?”

Alessio Alionco, CEO of Pipefy, highlighted the significance of Pipefy AI for HR, stating, “It does this by improving response times and giving employees more autonomy. Beyond this, Pipefy AI gives HR professionals more time for the 1:1 contact and strategic planning that truly make a difference for employees and the company as a whole.”

He further added, “Generative AI solutions such as ours are ideal to help HR professionals streamline their workload and improve employee experiences – and their adoption is accelerating. In fact, according to Gartner, 81% of HR leaders have explored or implemented artificial intelligence (AI) solutions to improve process efficiency within their organizations.”

In a recent Pipefy survey, 79% of business and IT leaders expressed their expectation that the combination of artificial intelligence and process automation, like Pipefy AI, would enhance efficiency by at least 25%. Crucially, Pipefy AI for HR prioritizes industry-leading security features and certifications, ensuring teams operate in a safe, secure, and compliant environment.