Oman Investment & Finance Co. (Khedmah), a trailblazer in payments and collections services in the Sultanate of Oman, is set to redefine the digital landscape in the country with the introduction of its innovative e-wallet, “Khedmah Pay.” Following approval from the Central Bank of Oman (CBO), Khedmah has seamlessly integrated the platform to offer a secure and efficient digital payment experience, marking a significant milestone in its digitalization journey. Khedmah Pay aims to revolutionize the payment landscape by providing customers with a convenient and secure alternative to traditional payment methods such as cash, credit cards, or bank transfers.

Said Ahmed Safrar, Chief Executive Officer at OIFC, emphasized the importance of the e-wallet launch, stating, “By harnessing the latest developments in the digital realm and seamlessly integrating them into every aspect of its operation, Khedmah has been successful in delivering sophisticated payment solutions to its customers. The introduction of the e-wallet is a milestone in our digital roadmap, enabling the masses to transact digitally even without a bank account or credit card. As a result of these outstanding initiatives in the sphere of digital innovation, coupled with the determined commitment to pushing the limits, Khedmah is uniquely positioned to capitalize on this opportunity, offering a suite of digital services to individuals and corporations alike”.

He expressed his pride in obtaining the license, stating, “This reflects our commitment to enhancing the digital payment experience securely, smoothly, and quickly, while reducing efforts and costs for our esteemed customers. We express our gratitude to the Central Bank of Oman for their trust and look forward to creating innovative opportunities that align with the rapid transformations in Oman’s socio-economic landscape.”

Khedmah Pay will enable customers to open an e-wallet account through a simplified process and add funds to make payments using the Khedmah Pay app. The platform offers a wide range of services, including bill payments, mobile and electricity balance recharge, subscription to entertainment channels, traffic fine settlements, car insurance, and more.

In line with the Ministry of Commerce, Industry and Investment Promotion’s initiative to promote electronic payment services, Khedmah Pay extends its services to small businesses, SMEs, and enterprises. Businesses can leverage the e-wallet to facilitate quick, secure, and convenient transactions for their customers, contributing to the country’s socio-economic growth.

Khedmah Pay users will benefit from the flexibility of recharging their e-wallets through the Khedmah mobile app or by scanning QR codes at affiliated stores and hypermarkets. Additionally, users can link their e-wallets to existing bank accounts or replenish them with cash at Khedmah branches throughout the Sultanate, catering to individuals without bank accounts.

Partnering with Progress Soft, a leading financial technology company in the region, Khedmah has ensured a seamless user experience for its e-wallet. This partnership reflects Khedmah’s commitment to continuous improvement and future expansion of its digital payment services.

With the active support of the Central Bank of Oman, Khedmah is poised to provide customers with the best digital payment experiences, contributing to the enhancement of Oman’s digital landscape.

Khedmah Pay is now live, ushering in a new era of digital payments in Oman. Follow @khedmah_official on Instagram for registration details and operating procedures. Download the Khedmah app or visit a Khedmah branch for further information and to experience the future of digital transactions.