Tata Consultancy Services (TCS) announced a strategic collaboration with Central Bank, a leading Midwest regional bank, aimed at modernizing its core technology infrastructure, fostering innovation, and fortifying customer relationships. Central Bank’s adoption of TCS BaNCS™ underscores its commitment to leveraging advanced technology to streamline operations and enhance customer experiences, thereby facilitating continued growth for the bank.

With assets exceeding $20 billion and serving over 150 locations across 78 communities in Missouri, Kansas, Illinois, and Oklahoma, Central Bank is poised to enhance its operational efficiency and customer service through the deployment of TCS BaNCS. The bank’s decision to partner with TCS reflects its dedication to embracing cutting-edge technology solutions.

John Ross, President, and CEO of Central Bank, emphasized the significance of the partnership, stating, “When the decision was made to modernize our core as part of a long-term strategy, we looked extensively for a true partner. Given our shared commitment to technology and its role in the customer experience, TCS, with its TCS BaNCS product suite, was a natural choice for Central Bank.”

TCS BaNCS will empower Central Bank to optimize customer acquisition processes, enhance productivity, and gain real-time insights into customer relationships. The solution’s online account opening module will facilitate seamless onboarding experiences for customers while accelerating the bank’s ability to deploy tailored products to meet evolving customer needs.

Central Bank’s adoption of TCS BaNCS’ multi-bank, multi-entity capabilities and extensive API library underscores its readiness for accelerated integration of new banking partners, supporting both organic and acquisition-led growth strategies. This agile approach aligns with Central Bank’s commitment to staying ahead in the dynamic financial landscape.

Venkateshwaran Srinivasan, Global Head, Financial Solutions, TCS, said, “We are happy to partner with Central Bank in their digital transformational journey. Our extensive investments in TCS BaNCS, contextual knowledge of the financial services industry, and strong track record in execution make us the preferred solution partner for preeminent institutions such as Central Bank that are dedicated to innovating at scale.”

Amit Bajaj, President, TCS North America, said, “TCS’ longstanding partnerships with regional community banks, credit unions, and financial institutions continue to expand as we serve multiple such local and regional banks in North America. We have been working with these financial institutions to modernize their core platforms so they can adapt to their customers’ ever evolving digital needs. With TCS BaNCS, Central Bank will get a jumpstart and now offer a frictionless and flexible onboarding process that meets the needs of its growing customer base.”