Vodafone and Microsoft announced a sweeping 10-year strategic partnership, uniting their strengths to provide scaled digital platforms to over 300 million businesses, public sector organizations, and consumers spanning Europe and Africa. The partnership aims to revolutionize Vodafone’s customer experience by harnessing Microsoft’s generative AI and leveraging Vodafone’s leading managed IoT connectivity platform. The collaboration will...
Category: Customer Experience
Omantel Launches FTTR Solution for Enhanced Home Connectivity
Omantel, Oman’s premier telecommunications provider, introduces the Fiber To The Room (FTTR) solution, revolutionizing residential connectivity. As the first ISP in the Sultanate to offer this technology, Omantel aims to provide an unparalleled internet experience throughout homes. Saleh Mahmood Al Maimani, Senior Manager Residential, Omantel, highlighted the significance, stating, “The FTTR solution represents a remarkable...
“IPFoneMate”: IPFone Unleashes ChatGPT Bot for Webex, Redefining Customer Assistance in a New Era
IPFone, a trailblazer in , proudly announces the launch of “IPFoneMate,” a cutting-edge Webex bot fully integrated with OpenAI’s ChatGPT. This groundbreaking tool, customized for each business or industry, aims to elevate customer support, troubleshooting, and training tasks to new heights. IPFoneMate signifies a significant leap forward in customer service quality and is poised to...
Ohmyhome Ltd. and Webuy Global Ltd. Forge Strategic Partnership to Enhance Community-Centric Business Model in Singapore
Ohmyhome Ltd. and Webuy Global Ltd. have announced a strategic collaboration to cross-sell their respective products and services in Singapore, marking a significant move to create a more integrated and community-focused business model. In a joint launch event held at Ohmyhome’s office headquarters, Rhonda Wong, CEO and Co-founder of Ohmyhome, and Vincent Xue, CEO and...
Flydubai Elevates Inflight Experience with PressReader Partnership Expansion
Flydubai, the renowned Dubai-based carrier, continues to redefine its inflight experience by introducing PressReader, a digital content platform. Passengers aboard 70% of flydubai’s fleet now have complimentary access to a diverse selection of digital magazines through the carrier’s inflight entertainment system. The airline plans to extend this service to additional aircraft in its fleet over...
QBE Introduces Home Plus Protection Package to Safeguard Macau Properties
QBE Insurance Group announces the introduction of the Home Plus Protection Package (HPPP), a cutting-edge digital home insurance offering tailored for both tenants/owners and landlords in Macau. This initiative reflects QBE’s commitment to delivering innovative insurance solutions, leveraging its robust business insurance capabilities and utilizing a dedicated online platform. QBE has unveiled a dedicated online...
Prudential Thailand Forges Strategic Bancassurance Partnership with CIMB Thai Bank
Prudential Life Assurance (Thailand) Public Company Limited, a subsidiary of Prudential plc and a leading life insurance service provider in Thailand, has announced a strategic bancassurance partnership with CIMB Thai Bank Public Company Limited, the Thai banking franchise of CIMB Group Holdings Berhad. This collaboration aims to provide Prudential’s comprehensive suite of health and wealth...
RevoluGROUP and MyFullTrip Join Forces for a Groundbreaking Technological Collaboration
RevoluPAY, a subsidiary of RevoluGROUP Canada Inc., and MyFullTrip SA, a subsidiary of Vesilen Investment SL, have entered into a non-arms length Memorandum of Understanding (MOU), signaling a transformative leap in payment solutions, loyalty programs, and personalized travel experiences. This strategic collaboration aims to merge RevoluPAY’s financial expertise with MyFullTrip’s proficiency in loyalty tools, subsidy...