MoEngage, a leading marketing automation and customer engagement platform, has announced its collaboration with Santra, a UAE-based solution provider catering to home business owners. Through MoEngage’s technology platform, Santra aims to drive personalized real-time customer engagement and enhance marketing efficiency. Established in 2022, Santra serves as an aggregator of the most skilled home chefs in...
Westpac, one of Australia’s leading banks, has unveiled an innovative security feature, Westpac SaferPay, aimed at significantly reducing customer losses due to scams. This Australian-first innovation utilizes Artificial Intelligence (AI) to identify potential scams and prevent fraudulent payments, providing enhanced protection for customers. Westpac SaferPay operates by alerting customers to potential scams through a series...
Danske Bank has announced a strategic multiyear agreement with Amazon Web Services (AWS) as part of its Forward’ 28 strategy aimed at offering customers enhanced digital solutions, more self-service options, and seamless access to daily banking needs while driving operational efficiency. Under the agreement, Danske Bank will migrate selected infrastructure, applications, and data, including systems...
Financial services firm GSB has secured approval for a license from the Central Bank of Ireland (CBI), marking a significant milestone in its expansion strategy to serve clients across Europe. With the green light from the CBI, GSB Capital Ireland is poised to provide a comprehensive suite of advisory services encompassing pensions, investments, and insurance....
Alibaba Cloud, the digital technology and intelligence arm of Alibaba Group, inaugurated the Alibaba Cloud Academy Training Center in the MEA region, marking a significant milestone in empowering customers and partners to enhance their digital proficiency. Situated in Dubai Internet City, a renowned global tech ecosystem under TECOM Group PJSC, the training centre is strategically...
Visa, a prominent figure in the digital payments landscape, has unveiled the addition of three new AI-powered risk and fraud prevention solutions as part of its global value-added services portfolio. These innovative products, integrated into the comprehensive Visa Protect suite, aim to combat fraud in various payment scenarios, including immediate account-to-account and card-not-present (CNP) transactions,...
In the upcoming weeks, BNP Paribas is set to introduce Tap to Pay on iPhone, offering a convenient payment solution for its French business customers. This innovative feature enables merchants to accept physical debit and credit cards, Apple Pay, and other digital wallets using only their iPhone and the AXEPTA BNP Paribas app, eliminating the...
Zoom and Avaya have unveiled a strategic collaboration aimed at revolutionizing collaboration experiences for global enterprises. In a groundbreaking move, Avaya has chosen Zoom Workplace, Zoom’s AI-powered collaboration platform encompassing meetings, team chat, scheduler, whiteboard, spaces, and more, to integrate with Avaya’s Communication & Collaboration Suite. This integration promises customers a seamless approach to managing...
First Abu Dhabi Bank (FAB), the UAE’s largest bank, and Microsoft have inked a strategic business partnership to collaborate on developing new AI-based banking capabilities. The partnership aims to usher in an era of innovation in financial services through the launch of an ‘AI Innovation Hub’. The AI Innovation Hub will be a focal point...
In a move poised to revolutionize the fintech payroll landscape in the UAE, KamelPay, one of the fastest-growing providers of fintech payroll services in the region, has inked an exclusive five-year processor agreement with Network International (Network), a leading enabler of digital commerce across the Middle East and Africa (MEA) region. This landmark agreement signals...