Abu Dhabi Islamic Bank (ADIB) has unveiled ADIB Business Souq, an innovative digital marketplace tailored to support Small and Medium-sized Enterprises (SMEs). The all-encompassing digital platform is designed to streamline business operations and significantly reduce costs by providing a diverse range of exclusive offers and discounts.

ADIB Business Souq serves as a comprehensive online ecosystem for SMEs, granting digital access to various services and exclusive deals. The platform continually expands its service offerings and discounts from numerous businesses in the UAE. Users can access these benefits by logging into the ADIB Business Souq platform using their UAE mobile number, name, and OTP. Once logged in, they can choose their desired offer, submit a request form, and anticipate partner brands to respond within 48 working hours to process the request.

Amit Malhotra, Global Head of Retail Banking at ADIB, highlighted the significance of the ADIB Business Souq, stating, “The ADIB Business Souq is a game-changer for SMEs in the UAE. It is a one-stop platform that digitally connects SMEs with essential services such as accounting, HR, consultancy, and IT, all digitally accessible. This platform is a testament to ADIB’s commitment to supporting the growth and success of SMEs.”

Upon raising a request, users will receive email and SMS notifications and can track progress in the history tab. Partner brands will then reach out to discuss requirements and finalize pricing after applying discounts. Users will receive a confirmation email when their offers become active.

ADIB’s commitment to SME support extends beyond Business Souq, as the platform is open to all SMEs in the UAE, irrespective of their banking relationships. Business owners can leverage a diverse range of services and offers, along with access to a community of suppliers, all facilitated through this free-of-charge service. Additionally, new SME customers can instantly open an ADIB account through a fully automated process.