Helix by Q2, a renowned cloud-native core purpose-built for embedded finance, has announced a groundbreaking partnership with Fidelity Bank, a Louisiana-based bank founded in 1908, to launch a new digital banking platform. The platform, named ANDI, is a fully digital bank aimed at expanding Fidelity Bank’s reach to customers across Louisiana who may not have access to physical branches. Powered by Helix, ANDI offers a range of deposit, lending, and financial wellness solutions, marking a significant advancement in digital banking services.
Chris Ferris, President & CEO at Fidelity Bank, expressed the bank’s commitment to meeting the evolving needs of customers in today’s digital era. He stated, “Fidelity Bank established ANDI to meet the evolving needs and preferences of customers in today’s digital age. Additionally, with many communities experiencing bank consolidations and closures, ANDI aims to fill the void and provide access to digital banking services. Our goal is to empower customers to bank anytime, anywhere, and simplify their financial lives.”
Founded in 1908, Fidelity Bank has been dedicated to serving the people of Louisiana by remaining client-focused, community-minded, financially stable, and operationally sound. Recognizing the growing demand for digital banking services, Fidelity Bank created ANDI to cater to customers who prefer digital banking solutions. This initiative aims to expand into new markets, reach out to new demographics, especially students and the underserved, and enhance financial literacy among customers.
Ahon Sarkar, General Manager of Helix by Q2, expressed excitement about partnering with Fidelity Bank to bring the ANDI vision to life and make financial services more accessible across Louisiana. Sarkar highlighted the significance of Helix’s lightweight cloud-based core in delivering personalized digital products without the need for legacy core system replacements. The partnership underscores a shared commitment to innovation and customer-centric banking experiences.
Randy Baker, COO at Fidelity Bank, emphasized the bank’s long-standing partnership with Q2 and their mutual pursuit of digital banking excellence. He stated, “Q2 has been a partner of Fidelity Bank for several years and we’ve watched their growth in digital banking for a long time. Collaborating with Helix by Q2, we are navigating the frontier of financial technology, where innovation is redefining the banking experience and driving a future of bank core customization and customer satisfaction.”
The launch of ANDI represents a significant milestone in Fidelity Bank’s journey towards digital transformation, marking a strategic move to provide modern, convenient, and accessible banking services to customers across Louisiana. With Helix’s cutting-edge technology, Fidelity Bank is poised to set new standards in digital banking and foster financial inclusion and empowerment within the community.
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