Al Salam Bank has recently introduced its state-of-the-art e-signature service in collaboration with DocuSign, a leading service provider. This innovative move empowers clients to complete virtual banking transactions seamlessly, eliminating the need to visit physical branches. The introduction of the e-signature service aligns with the Bank’s commitment to sustainability and its vision of becoming a digitally native financial institution.

The official signing ceremony transpired on Monday, 4 December, at the bank’s headquarters. Mr. Mohammed Buhijji, Head of Retail Banking of Al Salam Bank, Ms. Semiha Hasan, Senior Account Manager – Middle East Office of DocuSign, and senior management representatives from both institutions were present at the ceremony.

Al Salam Bank’s new e-signature functionality ensures that clients enjoy an expedited, streamlined, and more efficient customer experience. By facilitating paperless transactions, the bank reinforces its commitment to environmentally friendly and sustainable practices, aligning with the launch of Environmental, Social, and Governance (ESG) initiatives.

Mr. Mohammed Buhijji, Head of Retail Banking at Al Salam Bank, emphasized the bank’s digital-driven approach, stating, “As a digitally-driven bank, we strive to deliver simplified services that improve our clients’ banking experience. The introduction of the e-signature feature will help execute various banking transactions with minimal paper waste and eliminate the need for clients to be physically present at the branch. This new service will also connect approving authorities seamlessly, generating automatic reminders, and tracking clients’ statuses safely and securely. We continue to embed digital innovation across all financial transactions, with a goal to elevate our products and services for our diverse client base.”

Aligned with its ESG framework, Al Salam Bank is dedicated to preserving the environment through environmentally-conscious initiatives. Guided by its principle, “We are Digitally Native,” the bank reiterates its commitment to smart, efficient banking, providing clients with a personalized and enhanced banking experience.